Player Privacy Policy
This Privacy Policy explains how Scorpion collects, uses, stores and protects personal information when you use our online casino and sportsbook. We respect your privacy and aim to be clear about the types of data we handle, why we need it and how you can manage it. This page applies to players accessing our services from Canada and elsewhere.
Types of data we collect
Personal data
When you register an account or contact support we may collect personal details such as your name, email address, date of birth, mailing address and government ID where verification is required. We also record account credentials, communication preferences and any documents you provide for verification.
Technical data
We collect technical information needed to operate the service, including IP addresses, device and browser details, operating system, session logs and location data derived from your connection. If you use crypto wallets we may record wallet addresses and public transaction identifiers needed to process deposits and withdrawals.
Transactional data
Transactional records include deposits, withdrawals, wagers, bet history, game activity and payment method details. We keep records of interactions with customer support and any compliance or dispute-related notes.
How we use your information
We use collected information to create and manage your account, process payments, verify identity for security and regulatory checks, prevent fraud, provide customer support and operate games and betting services. We may also use aggregated, anonymized data for analytics and service improvements. Where required, we use contact details to send important account notices and security alerts.
Data protection practices
We apply reasonable technical and organisational measures to protect personal information against unauthorized access, disclosure and loss. Access to personal data is restricted to staff and service providers who need it to perform their duties. While we strive to keep your data secure, no system can be guaranteed 100% secure.
Cookies and tracking technologies
We use cookies and similar technologies to provide core functionality, remember preferences, and analyse site usage. Third-party analytics and advertising partners may also place cookies. You can manage cookie settings through your browser and opt out of certain tracking where available.
User rights
You have the right to access the personal information we hold about you, request correction of inaccurate data, and ask for deletion where applicable. You may also object to or restrict certain processing activities and withdraw any consent you have given. Some requests may be subject to legal or operational limits.
How to access, correct or delete your data
You can review and update many account details from your account settings. To request access, correction or deletion, contact our privacy team at [email protected]. Include your account details and a clear description of your request so we can respond efficiently.
Information sharing and third parties
We share personal data with service providers who assist with payments, identity verification, fraud prevention, hosting, analytics and customer support. We may disclose information to comply with legal obligations, respond to lawful requests or protect our rights. We do not sell your personal information.
Privacy policy updates
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date. Continued use of our services after changes indicates your acceptance of the revised policy.