Responsible Gambling
At Scorpion we take responsible gambling seriously. We want play to be safe and enjoyable, so we encourage controlled play and provide clear information and tools to help you stay in control. If you ever feel gambling is affecting your life, please take a step back and use the controls below or contact our support team for assistance.
Player protection principles
We believe in practical, player-focused protection. That means encouraging informed choices, promoting healthy play patterns, and offering easy-to-use tools to manage activity. Our approach is educational and supportive rather than punitive — we aim to give you the options you need to control your account and play responsibly.
Activity-control tools
You can manage your play with built-in activity-control tools designed for everyday use. These tools let you monitor sessions, limit how long you play, and restrict how much you can deposit or lose over time. Use them as needed to keep gambling enjoyable and within your comfort zone.
Deposit and loss limits
Set deposit limits to control how much money enters your account. Limits can be applied per day, week, or month and can usually be adjusted or removed after a cooling-off period. Loss limits help cap how much you can lose over a defined period and are an effective way to manage risk and stick to a budget.
Time limits, breaks and self-exclusion
If you need a break, you can choose temporary time-outs or longer self-exclusion. Time-outs are short pauses from play that let you step away without closing your account. Self-exclusion blocks access for a set period and can be extended if required. These options are intended to give you space to reassess your gambling habits.
Recognizing signs of problematic behaviour
Keep an eye out for changes in behaviour, such as chasing losses, hiding activity, borrowing to gamble, or neglecting work and relationships. If you notice these signs in yourself or someone close to you, consider using limits, taking a break, or seeking external support.
Practical tips for staying in control
- Set realistic deposit and time limits before you start playing. - Take regular breaks and avoid long, continuous sessions. - Only gamble with money you can afford to lose. - Avoid gambling when stressed or under the influence of alcohol. - Keep track of wins and losses to maintain perspective.
Professional help and support
If gambling is causing harm, please seek professional help. Local support services, counsellors and helplines can provide confidential advice and treatment options. You can also reach out to our support team if you need assistance setting limits or initiating a self-exclusion; contact us at [email protected] for help and guidance.